Healzoe Privacy Policy :
Welcome to Healzoe!
Discover how Healzoe prioritizes your privacy and data security. Our comprehensive privacy policy outlines the information we collect, how we use it, and the measures we take to protect your personal data. Stay informed about your rights and our commitment to transparency.
1. Who We Are
Healzoe is a wellness brand dedicated to offering organic, herbal healthcare, personal care, beauty, and wellness products to our global customers. Our mission is to enhance the well-being of individuals by providing premium quality products. You can reach us at support@healzoe.com.
2. What Information We Collect
We collect various types of information to provide you with the best possible experience:
- Personal Data: Your name, email address, phone number, shipping address, payment details, and order history.
- Technical Data: IP address, browser type, device information, and other usage data to enhance site performance.
- Communication Data: Messages or queries submitted through our contact forms or support emails.
3.Cookies and Tracking
- Cookies: We use cookies to enhance your browsing experience, analyze site traffic, and deliver personalized content.
- Opt-Out: You can manage or disable cookies through your browser settings, but some site functionalities may be affected.
4. Who We Share Your Data With
Your data privacy is important to us, and we ensure that your data is shared only with trusted entities when necessary:
- Third-Party Service Providers: We share your data with payment processors, delivery services, and marketing partners to complete transactions and enhance your experience.
- Legal Compliance: We may disclose your data to comply with legal requirements, court orders, or governmental regulations.
- Business Transfers: In the event of a merger, acquisition, or sale of Healzoe’s assets, your data may be transferred to the new entity.
We do not sell or trade your personal information to any third parties for marketing purposes.
5. How Long We Retain Your Data
We retain your personal data for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements.
- Account Information: Stored until your account is deleted.
- Transaction Data: Retained for a minimum of 12 months for tax and audit purposes.
- Cookies: Stored for up to 12 months unless you clear them manually.
If you wish to delete your data, you can contact us at support@healzoe.com.
6. Your Rights Over Your Data
You have the following rights under data protection laws:
- Access: Request a copy of the data we hold about you.
- Rectification: Request corrections to any inaccuracies in your data.
- Erasure: Ask us to delete your personal data.
- Restriction: Limit how we process your data under certain circumstances.
- Data Portability: Obtain a copy of your data in a structured, machine-readable format.
- Objection: Object to data processing, particularly for direct marketing.
To exercise these rights, please contact us at support@healzoe.com. We will respond to your request within 30 days, as required by applicable law.
7.Data Protection & Security
- Encryption: All sensitive information is encrypted and securely transmitted using industry-standard protocols.
- Limited Access: Only authorized personnel have access to your data to perform specific tasks (e.g., processing orders or providing customer support).
- Secure Payments: We do not store your credit card information. All payment data is processed through secure third-party gateways.
8. International Data Transfers
Healzoe operates globally, and your data may be transferred and processed in countries outside your home jurisdiction. We ensure that your data is handled with the same level of security and protection, following applicable laws and regulations.
9. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect or process data from children. If you believe we have mistakenly collected information from a child, please contact us immediately.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes via email or through a prominent notice on our website.
11. Contact Us
- If you have any questions or concerns about our privacy policy, please contact us at support@healzoe.com.
We are committed to resolving any issues you may have regarding the handling of your data.